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Delivery & Returns

Free Worldwide Delivery*

Worldwide delivery is FREE. A competent and efficient courier will be chosen for your delivery. 

*Free worldwide delivery does not apply to most items in the "Furniture" category on this website. For those items, please contact us to obtain a shipping quote.

Customs Duties and Taxes

Items shipped internationally may be subject to customs duties and sales or Value Added Tax (VAT) set by the destination country. These fees are in addition to the price you are charged when checking out.  

Returns

For purchased items BIA do offer a 7 day cooling off-period whereby the customer is entitled to a full refund (excluding shipping charges), no questions asked. To notify us that you wish to cancel the order, simply contact us. Once the products reach us and are confirmed to be in the same condition at shipping, we will issue a refund to your original payment account within 5 business days. All sales are final after 7 days unless the goods in question are proven faulty/unfit for purpose. This does not affect your statutory rights.

Visiting Us

We encourage BIA shoppers to view vintage items in person when possible. Please contact us if you would like to view an item before purchase. Our private showroom is located in London, SE16, near Canada Water underground station. In the case of high value items, BIA may be able to convey the item to your home to facilitate a viewing in your own space. This applies to London post codes only.