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Delivery & Returns

UK Delivery

Mainland UK Delivery is FREE. A competent and efficient courier will be chosen for your delivery.

International Delivery

Because of the nature of our products in terms of variety in their shapes, weights, value, etc., we will provide you a shipping quote on an individual basis. To obtain a shipping quote, proceed to checkout and complete your purchase. You will receive a shipping quote via email for your approval. If you do not approve the quote, your order will be canceled and you will be fully refunded. Alternatively, contact us in advance for a quote and to arrange delivery.

Returns

For purchased items BIA do offer a 7 day cooling off-period whereby the customer is entitled to a full refund (excluding shipping charges), no questions asked. To notify us that you wish to cancel the order, simply contact us. Once the products reach us and are confirmed to be in the same condition at shipping, we will issue a refund to your original payment account within 5 business days. All sales are final after 7 days unless the goods in question are proven faulty/unfit for purpose. This does not affect your statutory rights.

Visiting Us

We encourage BIA shoppers to view vintage items in person when possible. Please contact us if you would like to view an item before purchase. Our private showroom is located in London, SE16, near Canada Water underground station. In the case of high value items, BIA may be able to convey the item to your home to facilitate a viewing in your own space. This applies to London post codes only.